--- title: Sales Outcomes B2B Sales & Marketing Insights (5) description: Sales and marketing insight that breaks through the clutter (5) --- # Sales Outcomes Open main menu Close main menu # Sales Outcomes B2B Sales & Marketing Insights Select Category 2021 Top 10 Demand Generation & Lead Management Go-to-Market Strategy Health & Lifestyle Management Marketing Operations Marketing Solutions Marketing Strategy Productivity Sales Enablement Sales Operations Sales Solutions [Marketing Solutions,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/marketing-solutions) [Sales Solutions](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-solutions) ### [Fixing Net Promoter Score Frustration](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/fixing-net-promoter-score-frustration) Oct 18, 2021 11:06:25 AM ## **7 Common Frustrations of Fixing NPS Scores** 1. [**Relying only on the NPS Score at the expense of actively and formally asking for customer  feedback.**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#RelyOnNPSScoreAtExpenseofCustomerFeedback) 2. [**CRM is not the sole...**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#NotTheSoleSourceofNPS) [Hernan Vera](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/author/hernan-vera) [Read More](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/fixing-net-promoter-score-frustration) [2021 Top 10,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/2021-top-10) [Sales Solutions,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-solutions) [Sales Enablement](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-enablement) ### [There’s No Q5](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/theres-no-q5) Oct 4, 2021 6:18:56 AM **There are sixty-one working days left for those of us on a calendar year-end.** [Hernan Vera](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/author/hernan-vera) [Read More](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/theres-no-q5) [Sales Solutions,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-solutions) [Sales Enablement](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-enablement) ### [Look Beyond The Number of Contacts In The CRM](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/look-beyond-the-number-of-contacts-in-the-crm) Sep 27, 2021 11:23:00 AM ## **Considerations for thinking differently about managing lead and contact CRM records:** 1. 1. [**Users tend to import more contacts than they can follow-up on**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#CRMUsersTendTo) 2. [**Company before...**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#CompanyBeforeIndividual) [Hernan Vera](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/author/hernan-vera) [Read More](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/look-beyond-the-number-of-contacts-in-the-crm) [Sales Solutions,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-solutions) [Sales Enablement](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-enablement) ### [Tips To Get More Sales Coaching Done](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tips-to-get-more-sales-coaching-done) Sep 20, 2021 10:43:22 AM ## **TIPS TO GET MORE SALES COACHING DONE**  1. [**Salespeople learn from observing other salespeople being coached**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#ObserveOtherSalespeopleBeingCoached) 2. [**Dissect recorded customer or prospect discovery or proposal...**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#DissectRecordedMeetings) [Hernan Vera](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/author/hernan-vera) [Read More](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tips-to-get-more-sales-coaching-done) [Sales Solutions,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-solutions) [Sales Enablement](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-enablement) ### [Hire More Sales Leaders](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/hire-more-sales-leaders) Sep 13, 2021 11:33:43 AM ## **Sales Managers’ Responsibilities Fall into Three Different Areas: ** 1. [**Performance Management**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#PerformanceManagement) 2. [**Client Relations**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#ClientRelations) 3. [**Administrative & Corporate**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#AdministrativeAndCorporate) During the peak of the... [Hernan Vera](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/author/hernan-vera) [Read More](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/hire-more-sales-leaders) [Sales Solutions,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-solutions) [Sales Enablement](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-enablement) ### [Enable Sales Teams For Better Prospecting](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/enable-sales-teams-for-better-prospecting) Sep 6, 2021 5:22:00 PM Earlier this year, I wrote a post titled [There Is No More Inside Sales](https://salesoutcomes.com/how-to-strengthen-remote-selling-abilities/) to highlight that outside sales teams need to develop or strengthen their inside selling... [Hernan Vera](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/author/hernan-vera) [Read More](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/enable-sales-teams-for-better-prospecting) [Sales Solutions,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-solutions) [Sales Enablement](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-enablement) ### [Look Beyond Sales Results](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/look-beyond-sales-results) Aug 30, 2021 1:03:49 PM ## **How sales leaders can look beyond the results to position their teams for success:** 1. 1. [**Examine Current Customer Growth**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#CurrentCustomerGrowth) 2. [**Look Into CRM Adoption & Usage**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#CRMAdoption) 3. [**Inspect Sales...**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#SalesProcessAdherence) [Hernan Vera](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/author/hernan-vera) [Read More](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/look-beyond-sales-results) [Sales Solutions,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-solutions) [Sales Enablement](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-enablement) ### [Discovery Before Demo to Increase Win Rates](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/discovery-before-demos-to-increase-win-rates) Aug 23, 2021 7:24:24 AM ## **Discovery Calls & Product Demos** 1. 1. [**Anatomy of a Typical Product Demo**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#AnatomyOfDemo) 2. [**Discovery Before Demo**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#DiscoveryBeforeDemo)  If the software is a primary component of your solution offering, the... [Hernan Vera](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/author/hernan-vera) [Read More](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/discovery-before-demos-to-increase-win-rates) [Marketing Solutions,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/marketing-solutions) [2021 Top 10,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/2021-top-10) [Sales Enablement](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-enablement) ### [No More Sales Emails – (How to Get Started with Blog-Form Emails)](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/how-to-get-started-with-blog-form-emails) Aug 16, 2021 7:27:53 AM ## **Shifting from Sales Emails to Blog-Form Emails:** 1. 1. [**B2B Sales-Centric Emails are Dead**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#SalesCentricEmailsAreDead) 2. [**Salespeople Need to Engage in Meaningful Conversations**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#EngageInMeaningfulConversations) 3. [**Shift to Blog-Form Emails**](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5#ShiftToBlogFormEmails) [Hernan Vera](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/author/hernan-vera) [Read More](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/how-to-get-started-with-blog-form-emails) [Marketing Solutions,](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/marketing-solutions) [Sales Solutions](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/tag/sales-solutions) ### [Don’t Put Essential Activities on your To-Do List](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/dont-put-essential-activities-on-your-to-do-list) Jun 21, 2021 3:12:02 PM ## **“Hear me now and believe me later!” **– Hanz & Franz, Saturday Night Live ## **To-do Lists aren’t helpful when it comes to doing the hard work in sales and marketing.**  ... [Hernan Vera](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/author/hernan-vera) [Read More](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/dont-put-essential-activities-on-your-to-do-list) [3](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/3) [4](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/4) [5](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/5) [6](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/6) [7](https://www2.salesoutcomes.com/sales-outcomes-b2b-sales-marketing-insights/page/7) #### About - Menu Item One - Menu Item Two - Menu Item Three #### Services - Menu Item One - Menu Item Two - Menu Item Three #### News - Menu Item One - Menu Item Two - Menu Item Three Follow us on Facebook Follow us on LinkedIn Follow us on Twitter Follow us on Instagram