Sales Outcomes B2B Sales & Marketing Insights

7 Common Frustrations of Fixing NPS Scores

1. Relying only on the NPS Score at the expense of actively and formally asking for customer  feedback.
2. CRM is not the sole...

Considerations for thinking differently about managing lead and contact CRM records:

1. 1. Users tend to import more contacts than they can follow-up on
   2. Company before...

TIPS TO GET MORE SALES COACHING DONE 

1. Salespeople learn from observing other salespeople being coached
2. Dissect recorded customer or prospect discovery or proposal...

Sales Managers’ Responsibilities Fall into Three Different Areas: 

1. Performance Management
2. Client Relations
3. Administrative & Corporate

During the peak of the...

How sales leaders can look beyond the results to position their teams for success:

1. 1. Examine Current Customer Growth
   2. Look Into CRM Adoption & Usage
   3. Inspect Sales...

Discovery Calls & Product Demos

1. 1. Anatomy of a Typical Product Demo
   2. Discovery Before Demo  

      If the software is a primary component of your solution offering, the...

Shifting from Sales Emails to Blog-Form Emails:

1. 1. B2B Sales-Centric Emails are Dead
   2. Salespeople Need to Engage in Meaningful Conversations
   3. Shift to Blog-Form Emails

“Hear me now and believe me later!” – Hanz & Franz, Saturday Night Live

To-do Lists aren’t helpful when it comes to doing the hard work in sales and marketing. 

...